top of page

Privacy Policy

Longhorn Equipment Rentals, LLC
Fort Worth, Texas

Effective Date: 02-23-2026

​

1. Introduction

Longhorn Equipment Rentals, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you:

  • Visit our website

  • Submit a booking request

  • Sign a rental agreement

  • Upload identification or insurance documents

  • Rent equipment from us

By using our website or services, you agree to the terms of this Privacy Policy.

​

2. Information We Collect

We may collect the following categories of information:

A. Personal Identification Information

  • Full legal name

  • Email address

  • Phone number

  • Billing address

  • Delivery/job site address

  • Date of birth (if required for verification)

B. Government Identification

  • Driver’s license number

  • Driver’s license photo or scanned copy

  • State of issuance

  • Expiration date

Driver’s license information is collected for identity verification, fraud prevention, risk management, and legal compliance purposes.

C. Insurance Information

  • Auto insurance provider

  • Policy number

  • Insurance card image or upload

  • Coverage verification details

Insurance information may be required to verify that the renter maintains valid automobile insurance sufficient to tow rented equipment.

D. Payment Information

  • Credit or debit card details

  • Billing zip code

  • Transaction history

  • Security deposit records

Payment information is processed securely through third-party payment processors. We do not store full card numbers on our servers.

E. Rental & Transaction Information

  • Equipment rented

  • Rental period

  • Delivery and pickup details

  • Weight compliance history

  • Damage or incident reports

F. Technical & Website Data

  • IP address

  • Browser type

  • Device type

  • Website usage data

  • Cookies and tracking technologies

​

3. How We Use Your Information

We use collected information to:

  • Process and confirm rental bookings

  • Verify identity and eligibility to rent

  • Confirm valid insurance coverage

  • Deliver and retrieve equipment

  • Process payments and security deposits

  • Enforce rental agreements

  • Prevent fraud and identity misuse

  • Maintain accounting and tax records

  • Respond to disputes or claims

  • Comply with legal obligations

We do not sell your personal information.

​

4. Driver’s License & Insurance Authorization

By submitting a driver’s license and/or insurance documentation, you expressly authorize Longhorn Equipment Rentals, LLC to:

  • Verify the validity of the information provided

  • Retain copies for fraud prevention and legal compliance

  • Use such documentation in connection with damage claims, insurance matters, or legal disputes

  • Share necessary documentation with insurance providers or legal authorities if required

Driver’s license and insurance documentation may be retained as part of our business and legal record keeping requirements.

​

5. Payment Processing & Security Deposits

All payments are processed via secure third-party payment providers using encrypted technology.

Security deposits may be held and applied in accordance with the Rental Agreement for:

  • Damage

  • Cleaning

  • Overweight violations

  • Late returns

  • Contract violations

We do not store full credit card numbers.

​

6. How We Share Information

We may disclose information only when necessary:

  • To payment processors

  • To insurance companies in the event of a claim

  • To law enforcement or government agencies if required by law

  • To legal counsel in the event of disputes

  • To website hosting or technical service providers

We do not sell, rent, or trade customer personal data.

​

7. Data Retention

We retain personal, identification, insurance, and transaction records for as long as reasonably necessary to:

  • Comply with tax and accounting obligations

  • Protect against fraud

  • Enforce agreements

  • Resolve disputes

  • Meet legal retention requirements

After retention is no longer required, records may be securely destroyed.

​

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no internet transmission or electronic storage system is completely secure. By using our services, you acknowledge and accept this inherent risk.

​

9. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website performance

  • Analyze visitor behavior

  • Enhance user experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

​

10. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of certain data (subject to legal retention requirements)

Requests may be submitted to:

Email: longhornrentals.tx@gmail.com
Phone: [TODO]

​

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

​

12. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

​

13. Limitation of Liability

To the fullest extent permitted by Texas law, Longhorn Equipment Rentals, LLC shall not be liable for unauthorized access to or use of personal information beyond our reasonable control.

​

14. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of any updates.

​

15. Contact Information

Longhorn Equipment Rentals, LLC
Fort Worth, Texas

Email: longhornrentals.tx@gmail.com
Phone: 254-485-3860

bottom of page